NewLive crew map & route optimization

The operating system for field service teams

Dispatch, estimates, invoicing and live crew visibility, on the web and on every tech’s iPhone. One flat price. No per-seat fees.

  • $49/mo for the whole company
  • Unlimited users
  • 30-day free trial
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The Craft Operator iPhone app's Today screen: on the clock, the visit underway, and the day's schedule.

1.0 — Live crew map

Every truck on the map, in real time.

GPS positions, optimized routes, and stop progress on one live board. Dispatch sees who is en route, on site, or behind schedule without calling the field.
Loading live map…
1.1
Live GPS tracking

Technician locations update as crews move between jobs.

1.2
Route optimization

Daily routes with drive times and ordered stops per crew.

1.3
Stop-level status

Tap a route to focus the map and follow progress stop by stop.

2.0 — Dispatch

See the whole day in one screen.

Every crew’s day on one timeline. Drag a visit to another tech or time and it snaps to the quarter hour, checks for conflicts, and updates on every phone in real time.
2.1
Status at a glance

A thin rail on every visit shows scheduled, en route, done, or waiting on the customer.

2.2
Conflict detection

Double-booking a tech asks before it saves, not after the customer calls.

2.3
Recurring jobs

Repeat work creates its own visits on the right cadence.

3.0 — Field workflow

One job record, from the truck to the invoice.

Techs start travel, log the work, and capture the customer’s signature from the iPhone app. The office sees the same job move — progress, line items, margin — the moment it happens.
3.1
Always the next step

Start travel, start the job, complete, invoice — the job offers one next action and tracks when each step happened.

3.2
Time & timesheets

Techs clock in on the job. Hours roll up into weekly timesheets you can export.

3.3
Signature on site

Customers sign on the tech’s phone. The signature stays on the job, ready for the invoice.

4.0 — Mobile app

The whole crew, in their pocket.

The Craft Operator iPhone app gives techs their day, the job and the time clock. Admins and office staff get the live team and the timesheets, so the shop runs from the truck too.
The Today screen: on the clock since 7:15, the visit underway with Review & complete, and the day's schedule.

Technician · Today

A job on the iPhone: the customer, the time on site, the priced work and the next step.

Technician · On the job

The Team screen for admins: who is on the clock and each tech's hours today and this week.

Admin · Team

4.1
Clock in and out

One tap from the Today screen. Hours roll into weekly timesheets that admins can correct, add to and export.

4.2
Live, not last week

Locations stream to the office the moment they change, so the map shows who is live, driving or on site right now.

4.3
The right view for each role

Techs see their jobs, never your costs or margins. Admins see the whole team. Photos, signatures and updates queue up offline.

5.0 — Estimates & payments

Quote, approve, get paid — in one thread.

Send the estimate before you leave the driveway. Customers approve and sign from a private link, no account needed. Approved estimates become jobs, and invoices collect through Stripe.
5.1
Approve and sign online

Customers review, approve, and sign from one link — the estimate updates the moment they decide.

5.2
Get paid directly

Customers pay online by card (2.9% + 75¢, all-in) or bank transfer. Record cash and checks on the job, and remind anyone past due in one click.

5.3
Know your margins

Add your costs and every job shows its margin. Analytics adds up revenue, profit, close rate, and A/R aging.

6.0 — Switching

Bring your history with you.

Export from Housecall Pro, Jobber, or ServiceTitan and upload the CSV. We recognize their columns, check every row before anything is saved, and any import can be undone. Prefer not to? We’ll move you for free.
6.1
Customers to invoices

Customers, services, materials, and your job and invoice history — each from the CSV your old tool already exports.

6.2
Review before you import

A dry run shows what will be added, skipped as a duplicate, or rejected, row by row.

6.3
Undo any import

Remove everything a file added, or replace it with a corrected file in one step.

7.0 — Pricing

Business software. Founding-shop price.

Craft Operator runs scheduling, dispatch, invoicing and payments for the whole company. While we’re new, shops that join pay $49 a month for everything, and keep that price for as long as they stay subscribed. Every fee is listed below.

Business

Founding rate

Everything, for your whole company.

$49/ month, flat

Locked in for as long as your subscription stays active. No per-user pricing, no setup fee, no contract.

Start 30-day free trialNo credit card to start
  • Unlimited office and field users
  • iPhone app for technicians and managers
  • Scheduling, dispatch and a live crew map
  • Estimates with online approval
  • Invoices, deposits and online payments
  • QuickBooks Online sync
  • Customer portal and appointment reminders
  • Recurring jobs, time clock and timesheets
  • Roles that hide costs from technicians
  • Import from Jobber, Housecall Pro or ServiceTitan

Every fee, out loud

This is the whole list. Sales tax is added where the law requires it.

Subscription
$49 / month
One price for the whole company, 2 people or 200.
Extra users
$0
Add every tech, dispatcher and office manager.
Card payments
2.9% + 75¢
Per payment, Stripe's fee included. Taken from the payment, so your customer pays the invoice amount.
Bank payments (ACH)
1.5% + 75¢
Per payment, Stripe's fee included.
Cash and checks
$0
Recorded on the job by you or your techs.
Payouts
$0 from us
Money lands in your own Stripe account and pays out on Stripe's schedule.
Setup and data import
$0
No setup fee and no contract. Cancel anytime.
Compared at list priceCraft OperatorJobberConnect, 15 usersHousecall ProMAX: 8 users + 7 at $35
A 15-tech team, per month$49$399$574
Each extra user$0$29 / mo$35 / mo
Card payments2.9% + 75¢2.9% + 30¢from 2.59%
Bank payments1.5% + 75¢1%1%

From getjobber.com/pricing and housecallpro.com/pricing, checked October 2026: monthly billing, before introductory discounts. Their annual plans cost less. Our card fee is 45¢ more than 2.9% + 30¢ on every payment, and our bank fee is higher than their 1%.

8.0 — FAQ

Answers to the questions most teams ask.

Still need help? Book a 30-minute demo.
8.1

I have 15 technicians. How much will this cost me?

$49/month for the whole company. We don't charge per user, so 2 techs or 200 pay the same. For comparison, Jobber's Connect plan for 15 users lists at $399/month (October 2026).

8.2

Can I switch from Jobber, Housecall Pro, or ServiceTitan?

Yes. Upload the CSV exports from Jobber, Housecall Pro, or ServiceTitan — customers, services, materials, and job and invoice history. We match their columns, show you every row before it's saved, and any import can be undone. Or send us your files and we import them for you, free.

8.3

What if I want to try it first?

Start a 30-day free trial right now, no credit card required. You get full access to every feature. If it's not right, cancel with one click.

8.4

What do online payments cost?

Customers pay invoices by card or bank transfer through Stripe, deposited to your own Stripe account. Cards cost 2.9% + 75¢ and bank transfers 1.5% + 75¢ per payment, and that's everything: Stripe's own fee is included, not added on top. Cash and checks you record on the job cost nothing.

8.5

Will my field techs actually use it?

The iPhone app was built for the field first. Techs see today's jobs, clock in, update status, take photos, capture signatures and record cash or check payments in seconds, without leaving the truck.

8.6

What happens after the trial?

You subscribe at $49/month. Shops that join during launch keep that founding rate for as long as they stay subscribed. No contract and no setup fee, cancel anytime, and your data is always yours to export.

8.7

Can I control what my team sees?

Yes. Technicians see the jobs assigned to them and never your costs or margins. Office staff run the schedule, customers, estimates, invoices and the price book. Admins also manage company settings, billing and the team.

8.8

Can I get my data out?

Anytime. Analytics exports its report, and customers, jobs, estimates, and invoices download as CSV — no support ticket needed.

Get started

Run the whole field on one screen.

Start a free trial in under a minute. Bring your team over with free migration. No credit card required.

30-day trial · No credit card · Free migration